Reservations Policy

Guarantee Policy:

A deposit of One Night's Room Rate, Resort Fee and applicable taxes will be taken at time of booking. (excluding special rates or promotions that require pre-payment).

Cancellation Policy:

Seven (7) days prior to date of arrival on applicable reservations. Advance Rate Plans are fully prepaid, non-changeable, and non-refundable.  Should you cancel an Advance Rate Plan or in the event that you do not arrive on the arrival date, the full amount of the reservation shall be forfeited.  Each particular rate plan has clearly defined cancellation polices as you proceed further into the booking process..

At check-in, the Front Desk will verify your check-out date. Rates quoted are based on check-in date and length of stay. Should you choose to depart early, price is subject to change. A State Tax of 7%, Occupancy Tax 6% and $25 nightly resort fee plus tax will apply to each reservation.

DOG POLICY:

Opal Sands Resort welcomes well-mannered dogs 30 lbs. or less. Guests bringing dogs will be charged $75 per night, per dog; maximum of two dogs per room. Room type and location restrictions may apply. Guests will be responsible for any property damage inadvertently caused by their dogs.

Certified service dogs that provide assistance to individuals with disabilities are welcome at the hotel and are not subject to the policies and restrictions described above.

Resort Fee:

The daily $25 resort fee provides every guest with:

  • In-room bottled water (2)
  • Hi-Speed Wireless Internet
  • In-room coffee
  • Guest pantry on every floor featuring fresh fruit and freshly baked cookies daily
  • Pool towel service at the resort pool
  • Fitness Center
  • Bicycles (2) per day
  • Daily newspaper available Monday thru Friday
  • Daily turndown service
  • Guest computer and boarding pass kiosk
  • Unlimited local calls and toll-free number access

100% of the resort fee is used to support these services. No portion of the resort fee constitutes a gratuity, and no portion goes to any resort associate.

Photos and renderings of guestrooms are representative of the general design and view of the rooms. The exact layout and view in any of the guestroom photos are not guaranteed.

Opal Sands Resort provides valet parking only at a nightly fee of $25 plus tax per vehicle. Due to the limited parking available on the beach and height restrictions of the garage, large items such as trailers, conversion vans and trucks, boats, RV's, jet skis, and vehicles over seven feet cannot be accommodated. Please contact the resort prior to arrival for assistance in making alternate arrangements.

We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the rates or details of the reservation contains or resulted from a mistake or error. Advance reservations for Dining and Spa must be made directly with each outlet after confirming your Room Package Reservation. All packages exclude taxes, resort fee and gratuities.

If you selected a reservation which includes a package please contact the resort prior to your arrival to confirm your dining or spa reservations. Packages do not include gratuities.